Welcome to our shop!
Please take time to browse around and please do not hesitate to contact us should you need any help: firstname.lastname@example.org or Tel. 0191 5811292.
We are a husband and wife team who both come from a retail and service background and have worked in this field for many years. We pride ourselves on customer service and we will reply and deal promptly with any questions or issues that you may have.
We are a professional business and we only deal with reputable suppliers, so you can be sure that our products are of good quality. Everything is brand new and unused unless we specify otherwise - in our business, from time to time, we do sell off sample products.
We want your buying experience to be a good one.
We offer a very wide range of products and we update our ranges daily.
Postage and Packaging
- Items are dispatched within 24 hours of cleared payment.
Postage days are Monday-Friday.
- We will inform you via email once we have dispatched your order.
- For multiple orders we will combine P&P - please email us prior to making payment.
- For Special Next Day delivery please contact us for the cost.
- Please refer to the Royal Mail-Parcelforce website for delivery lead times.
- Unsuccessful deliveries resulting in the item being returned to us will be charged for redelivery.
- Missing Post: Once you have received notification via email from us advising your item has been dispatched, please be aware that your item is on its way to you. If in the rare event your item does not arrive within the specified time on the Royal Mail/Parcelforce website please advise us at your earliest opportunity. Royal Mail will not investigate any missing item until 15 days after the date of posting or 25 days for Europe.
- Items Received Damaged: We only sell brand new products. We do inspect every item before it is wrapped to ensure that there are no faults before it is posted. On the rare occasion that an item does arrive damaged, please advise us as soon as possible to ensure that we can deal with this matter promptly.
Thank you for taking the time to visit us - please come back again soon!
Ian and Suzanne Hanna