Our Returns Policy
This returns policy is for Boomerang Boardwear eBay shop.
CHRISTMAS SHOPPING:
In addition to our usual Returns Policy. As from 05 November 2011, items purchased as a gift between 05 November 2011 until 20 December 2011 can be returned by 12 January 2012.
We endeavour to provide you with a full and accurate description and representation of all our products so allowing you to bid and buy in confidence. In the unlikely event that you should be unhappy with your product, it can be returned to us following the steps outlined below. We aim to keep the process as simple as possible:
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Item(s) must be returned within 14 days of your receipt of your delivery [*]
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Enclose the packing slip that came with your order and send it to the returns address stated on the packing slip
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If you do not have the packing slip please enclose a copy of your order with the return and send it to our returns address stated below
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Item(s) must be returned in the original condition as it was received by you including packaging, tags intact and unworn.
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If you wish to return an item(s) you have to cover the cost of shipping back to us. You will be responsible for the item(s) until they reach us. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery such as Recorded Delivery.
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Upon safe receipt of your return you will receive a refund less original shipping costs within 7 working days.
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We do not do exchanges as such. Please purchase the item you require from our ebay shop.
[*] "14 days from receipt of delivery" shall be defined as the date from when your shipment is received by you, being the date of signature that the package is received by you.
Our Returns address is:
BOOMERANG RETURNS
8A PORTLAND STREET
SOUTHPORT
MERSEYSIDE
PR8 1JU
UNITED KINGDOM
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