Due to the nature of the products that we sell, we do not resend items that have 'item not received' non delivery claims . On the very rare occasion that something has gone wrong and you have not received your item, you must go through the proper channels to claim' item not received', ie. open item not received with ebay, where we will deal with your claim quickly and professionally.
As a top rated seller we work hard to make sure all items are carefully packed & labelled and that all items are correctly posted with the appropriate postage for the type of package to ensure quick and safe delivery.
We also work with ebay and paypal, Trust and Safety Departments to keep ebay a safe venue for buyers and sellers alike.