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| Q:What is your return policy? |
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| A:Hello, If you find your item to be faulty within 14 days we can offer an exchange or a full refund. |
| Q:When can I expect my order to arrive? |
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| A:The delivery times are displayed at the bottom of each auction. From time to time items are lost or damaged during transit which is out of our control. If your item hasn't arrived within the time shown or is damaged please send a message and we will try resolve the situation as quickly as possible. |
| Q:Do you ship internationally? |
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| A:We ship most of our items across Europe, United States and Australia. |
| Q:Warranty Information |
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| A:Most of our products have manafacturer warranties. If you are having any issues with your item please contact us first so we can advise you of what action to take.
Please note: manufacture warranties only applies to brand new products (refer to individual listing for warranty period). |
| Q:Shipping Information |
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| A:We take great care packaging every item to ensure safe shipment to you. We charge a postage fee only to cover our costs of materials and labour. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible. Please allow extra time if you are paying by cheque |
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