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Return: We offer Fee Return Service to all UK Buyer for the faulty items or incorrect order we sent to you. (Please contact us via eBay message before send them back). you can also return the items within 14 days after purchase if you change mind or not as your expect but you have to pay your own postage in this case.
Note: If the listing details we have show the quality notice or mixed pack not as your expect, we accept return, but that is not our faulty or mistake, because we did notice on the page. Please do not tell us no time or waste time or waste money to return. All internet selling, only can use post service.
Postal Discount (Important Note about Combined Postage) :
eBay does not always automatically combine postage for multiple orders. It is very important that combined postage is dealt with BEFORE any payment is made. Simply “Commit to Buy”, everything that you wish to purchase but DO NOT “Pay Now”. After you have completed your order simply use, eBay Message or Email us and we can combine your order for you. (We combined postage around 1 to 24 hours)
Customer should know before pay, if who think the postage charge is incorrect, please DON’T PAY and send us email request update combined postage invoice, Combined postage can’t be use Iphone to pay, Iphone payment, paypal system will all separate again for each items invoice, If customer paid more than one transaction, we will post all same address order together in same parcel. If who don’t wait the update and correct postage invoice, please don’t send us email after receive goods and request refund, orders where the postage has not been combined will not receive any overpaid postage refunded.
Note: If you think that the postage is incorrect after receiving the items, please do not claim that the parcel is missing, as we have packing sheet and postal records and we will blacklist customers who make false claims.
UK Combined Postage Discount
- £1.00 - £1.50 P&H for combined items under £20.
- (Note, If Heavy items, whole packet over 500g weight, will charge next postage £2.50)
- £2.50 P&H for combined items under £100
- Free P&H for over £100. (Will send by courier service 24 - 48)
First class arrive around 1-3 working days after we sent, If post service not delay. Courier Service 24 - 48 arrive around 2-5 working days after we sent, If post service not delay.
Europe Combined Postage Discount
- Airmail - £2.00 to £3.80 P&H for combined items 10g - 500g and under £40 whole order. Or
- £4.00 to £6.50 P&H for combined items 501g - 1000g and under £40 whole order.
- Airmail Sign for - £11.50 P&H for combined items under 1KG and over £40 whole order. Or
- DHL - £22 P&H for combined items 1KG - 10KG. (Only for following country, other country please email us request postage quote.)
- (France, Italy, Germany, Spain, Portugal, Denmark, Sweden, Finland, Netherlands, South Ireland)
Airmail or Courier Service arrive around 4-10 working days after we sent, If post service not delay.
Regards,
k2-accessories@hotmail.com
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