We accept payment by Paypal, cheques in Sterling, Postal Orders. Please make cheques payable to M.Howarth. We do not advise sending cash through the post. Payment from overseas customers must be by Paypal only.We request payment within 7 days of purchase or end of auction listing. Mail order only, NO PICKUPS. All we ask is that if there is a problem that we are kept informed. If payment is not received an Unpaid Item Dispute will be opened to allow us to communicate with the buyers. If payment is still not received within 7 days of the dispute opening,the dispute will be closed to reclaim fees. We answer e mails as quickly as possible and where we can we will respond the same day. However, at peak times or for more complicated issues please allow a couple of days for a reply.If you are not happy with your purchase, please let us know. We are confident that a resolution can be sorted out through communication. Parcels are sent out after cleared funds have been received. We are not responsible for Royal Mail delivery times. Proof of posting is obtained and a claim for non delivery will be made by us from Royal Mail if your parcel does not turn up. However, claims cannot be made from Royal Mail until 14 working days after posting , 25 days for International Parcels. I normally post within 5 working days of receiving cleared payment, though occasionally it may take longer.If for any reason your purchase is out of stock you will be notified and offered either a full refund or free to choose an alternative item of the same value.
I always combine and reduce P+P charges if you buy more than one item from me. PLEASE DO NOT PAY FOR ITEMS SEPARATELY - YOU WILL NOT GET THE P+P DISCOUNT. For the best P+P rates, please wait for me to send you the correct invoice
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