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 | Q: What is your return policy |
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 | A: You can return unwanted items to us within 14 days of receipt. We will give you a refund providing the goods are in the same condition as when they were dispatched. Include the delivery note with your item stating the reason for the return. Shipping with be reimbursed only in cases of damaged or defective products. |
 | Q: Do you combine postage |
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 | A: Yes if you request an invoice we will combine the postage and packaging charges for you. |
 | Q: Do you offer a return policy? |
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 | A: You can return unwanted items to us within 14 days of receipt. We will give you a refund providing the goods are in the same condition as when they were dispatched. Include the delivery note with your item stating the reason for the return. Shipping with be reimbursed only in cases of damaged or defective products. |
 | Q: Do you combine shipping? |
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 | A: Yes, please contact us for information on combining multiple items |
 | Q: When can I expect my order to arrive? |
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 | A: We post the items as soon as we can after payment is received (usually within 24 hours). Items can be expected to arrive within 1-2 working days. Note occasionally items may take slightly longer to arrive. |
 | Q: How much is the Shipping and Handling Charge? |
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 | A: Our postage costs depend on the weight of the item. Please refer to our postage costs page. |
 | Q: Do you ship internationally? |
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 | A: Yes - worldwide. |
 | Q: Are all your items Genuine? |
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 | A: Yes all our items are from trusted suppliers and come in the original packaging and with tags. |
 | Q: Can I pick up my item in your shop? |
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 | A: Yes. If you have purchased an item from our ebay shop and wish to pick up the item to save postage costs then please contact us for details. There is a 5% handling charge for local pickup. |
 | Q: When will you leave feedback? |
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 | A: Feedback will be left as soon as possible. |
 | Q: Can I purchase XX amount of this item? |
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 | A: Depending on the item we may have more stock than is on our ebay store. Please contact for more details. |
 | Q: Do you offer a discount? |
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 | A: All of our items are listed for the lowest competitive price we can currently offer them for. |