PLEASE READ OUR TERMS & CONDITIONS BEFORE BIDDING/BUYING FROM OUR SHOP. IF YOU MAKE A PURCHASE IT IS ASSUMED THAT YOU AGREE WITH THE FOLLOWING:
1) OUR POSTAGE CHARGES INCLUDE THE FOLLOWING: i) RECORDED DELIVERY FEE ii) MAILING MATERIALS iii) PRINTING COSTS FOR INVOICE/SLIPS iv) PETROL FOR JOURNEYS TO POST OFFICE. PLEASE DON'T BID IF YOU ARE UNHAPPY WITH OUR P+P CHARGES. WE CANNOT BE HELD RESPONSIBLE FOR ROYAL MAIL DELIVERY TIMES - ONCE YOUR CLEARED PAYMENT IS RECEIVED WE WILL DISPATCH ALL GOODS WITHIN 48 HOURS (IN BUSY TIMES WE MAY HAVE TO EXTEND THIS TO 72 HOURS). A DISPATCH NOTIFICATION EMAIL IS SENT TO EVERY BUYER CONFIRMING WHEN YOUR ORDER WILL BE POSTED.
2) WE MAY NOT BE ABLE TO RESPOND TO ALL EMAILS IF THEY ARE NOT SENT THROUGH EBAY'S MESSAGING SYSTEM - IF YOU REPORT AN ITEM AS NOT RECEIVED AND YOU DO NOT HEAR BACK FROM US THAT MEANS WE DEFINITELY HAVE NOT SEEN YOUR EMAIL - PLEASE BE CONSIDERATE AND SEND THE EMAIL AGAIN SO WE CAN REPLACE OR REFUND IF NECESSARY - WE CAN'T HELP IF WE HAVE NOT RECEIVED YOUR EMAIL!!
3) WE HAVE CAPPED OUR UK POSTAGE CHARGES AT £2.95 ON SELECTED ITEMS IF YOU SPEND £10 OR MORE - THIS ALSO INCLUDES A RECORDED DELIVERY SERVICE - SO NO MATTER HOW MANY OF THESE PROMOTIONAL ITEMS YOU ORDER WE WILL NEVER CHARGE YOU MORE THAN £2.95. FOR YOUR PEACE OF MIND EVERY UK PURCHASE IS NOW SENT VIA ROYAL MAIL 1ST OR 2ND CLASS RECORDED DELIVERY. WE WILL HAPPILY PROVIDE YOU WITH A TRACKING NUMBER ON REQUEST - WE FOLLOW UP EVERY CASE OF NON-DELIVERY OURSELVES SO THAT YOU DO NOT HAVE TO MAKE A CLAIM - ONCE WE GET THE CLAIM PROCESSED WE CAN OFFER REPLACEMENTS/REFUNDS - PLEASE BE PATIENT WE ARE ONLY HUMAN!!
4) WE NOW OFFER IBAN FOR INTERNATIONAL CUSTOMERS PLEASE USE BIC: ABBYGB2LXXX IBAN: GB34ABBY 0901 2611 2626 65. PLEASE NOTE THAT INTERNATIONAL BUYERS MUST PAY FOR INSURANCE IF YOUR ORDER TOTALS £10 OR MORE (EXCL. P+P) - IF THIS IS NOT POSSIBLE WE WILL HAVE TO CANCEL YOUR ORDER SINCE WE CANNOT MAKE CLAIMS FOR LOST ITEMS SENT BY ORDINARY AIRMAIL TO COUNTRIES OUTSIDE OF THE UK AND THEREFORE WE SIMPLY CANNOT REPLACE/REFUND HIGHER VALUE ITEMS.
5) PLEASE ALLOW US TO TRY TO RESOLVE ANY MATTER TO YOUR SATISFACTION - WE ALWAYS REPLACE OR REFUND IF THERE IS A GENUINE PROBLEM AND APPRECIATE YOUR BUSINESS. | 
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