Rockin Goose UK

I started selling on Ebay in 2001.Then it was just a side line done in my part time. Over the years I have traded in all kinds of goods both new and used. I have taken the plunge to make Ebay a full time occupation. Even so I still run the business from home and have some extra storage space to handle volume items. I travel the UK buying stocks that are from trade contacts, ex catalogue, surplus stocks liquidated stocks or at live auctions. This means that the products we have for sale are often quite diverse and mainly branded goods at dramatically reduced prices. During 2011 we developed a healthy relationship with a number of the UK's largest retail outlets and brand names. Our role to help them was to clean their stocks up. For us it meant handling frustrated stocks of all types. Frustrated stock takes many forms, it can be stock that has damaged packaging, incorrect labeling, overstocks or just stocks that are not exactly in line with the brands own catalogue. We don't mind because we inspect and sort every individual item. So if a coat is one shade lighter than it is in the catalogue, it doesn't matter to us. We will photograph it and sell it on that basis. Ultimateley because of the high quality brands we deal with the buyer still gets quality even if it is one shade lighter! Who cares!! Bargains are bargains at the end of the day. Our style of stock intervention means that we do get some aggresively priced products. Our manufacturer suppliers turn a blind eye to our prices because we serve a purpose for them. That being cleansing their stock away from their normal (highly priced) retail outlets. For the most part they would sooner offload frustrated stock away from their core market, thats where we come in. I work hard to keep a good record for one reason. I care about my customers, I always put the customer first and we trade with 100% honesty. I wouldn't have it any other way. I like to treat people as I expect to be treated myself. Sadly in this day and age honesty and care seems to be lost in a world dominated by huge corporations. Ironically it is the over spill from these corporations that we often buy and resell here at Ebay. The difference being is that we sell it at massively reduced prices and give a personal, caring, service.

Postage is always an issue with mail order, lets face it, that is what Ebay is, (mail order) and sometimes postage costs can spoil an item if it is low value to start with. Its a shame but I guess that Royal Mail have to make money for the big salaries of the top bosses! Oh and the shareholders meetings!! My postal charges cover costs only, so they are calculate based on size or weight and type of service plus a small amount for packaging.

I dispatch very quickly, when leaving a feedback rating about dispatch times please look at the dispatch date of the goods if it is that you feel that the service was slow for any reason.

Once goods leave our hands, we are in lap of the courier to complete the service promptly. Occasionally they get it wrong. It is very rare but it happens every now and then. I will always try to help where I can.

If you have cause to leave a negative feedback or even a low 1 or 2 star rating, please contact me first so I can both learn from whatever mistake might have taken place and find a way to rectify the matter. If I don't know about a problem I can't resolve it. With the best will in the world mistakes happen. The important thing is we will resolve them.

When you have a choice to make in what you buy and where you buy it, please keep us in mind, we are just a family business based in the West Midlands trying to earn a living by caring for customers and hunting down bargains.

Broadoaks, Buntingsdale Road.
Market Drayton
Shropshire
TF9 2EN

01630 655557

Thanks for taking the time to read about us,

Lee & Sue Markham.