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  • Frequently Asked Questions
  

Q: How much is the postage charge?

A: Our postage charges for the UK are £0.90 for your First item and then £0.45 per additional item (when ordering together).


Any orders outside the UK there is a charge of £1.50 PER item

Q: What is your return policy?

A: We offer a 14 day returns policy on FAULTY ITEMS ONLY! Once a faulty item is received you must report the fault to us within 14 Days. All Faulty items will be replaced if Possible. If not we will refund you. We do not refund items that are not Faulty.

 

Q: Do you combine shipping?

A: Yes we do. Once you have finished ordering your items. If you request you total on your payment screen. We will then send you an invoice ASAP.

  

Q: When can I expect my order to arrive?

A: We post 99.9% of our orders with-in 36 hours. We use Royal Mail for all of our parcels. Every week day (Monday to Friday) we have a postal collection. All UK items are posted 1st Class (1 to 3 days delivery) and Europe and the rest of the world is posted by Airmail (3 to 7 days delivery).

Please note, if your order is taken the day before or the day of a UK National Bank Holiday, your item(s) will be dispatched on the next following working week Day.

 

  

Q: How Do I pay?

A: We accept Paypal payments. We also accept, for people with-in the UK and have access to a UK British bank, UK Cheques, UK Postal orders & UK Bankers Drafts (UK GB Pounds ONLY) - for cheque and postal order payments, please post them to our Business address Below.

Q: Do you ship internationally?

A: Yes, we post worldwide. But all of our DVDs are UK / Europe encoded. Please be sure your DVD player is a Multi Region reader before ordering if you are outside Europe.

 

Q: What Is Our Business Address?

A: Special Interest 82 Rymond RD, Birmingham, B346BS, England.

 

Q: What is The Last Christmas Posting Dates? UK?

A: Last recommended Service For Christmas recommended by The Royal Mail For All orders to delivered in time for Christmas must be paid by the following dates (Until Midnight) UK Thursday 18th December First class

Q: What is The Last Christmas Posting Dates? Out Side the UK

A: Friday 5th December South & Central America, Caribbean, Africa, Middle East, Far East, Asia, New Zealand and Australia Wednesday 10th December Japan, USA, Canada and Eastern Europe Friday 12th December Western Europe.

These dates were updated on this side by Ryan on the 1st March 2009