The Ginger Snapper Store Terms and Conditions
Contact Details
The Ginger Snapper Store
PO BOX 3201
Newcastle
Staffordshire
ST55 9FD
07917 525271
Our Commitment to you the Customer
Here at The Ginger Snapper Store we believe in sound business ethics and treat all transactions with integrity. We aim to provide an honest and professional service that is simply 2nd to none. This we do by providing excellent and desirable items at great prices and hard work to ensure they rapidly reach our customers in fabulous condition.
We are pleased when these efforts translate into a positive buying experience for our customers, something which our 100% e bay feedback ably demonstrates.
Payment
All payments must be in British Pounds unless otherwise agreed before any purchase. We accept Pay Pal, Cheque, Postal Orders and BACS payments. In respect of BACS payments please contact us for account details after you have committed to buy.
If you live outside the UK and don’t have a Pay Pal Account please contact us for other payment options before purchasing
Postage & Packing
We are always very happy to discount postage on combined orders as best we can. We have accounts with Parcelforce and UPS and for the majority of UK Post Codes can send large multi items consignments up to 25kg surprisingly cheaply. Please enquire in the first instance and we will be delighted to provide a competitive shipping quote.
We aim to post all items within 24 Hours however this is not always possible. On the rare occasion that the dispatch of an item is delay we will make contact and advise you of the situation.
All items are extremely well packed using appropriate packing materials and proof of posting is always obtained.
Returns Policy
Our Returns Policy complies fully with The Distance Selling Regulations. You rights under these Regulations can be found at: http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf;jsessionid=37E3BCF9865FBE4A41999E368ECA48B5
We are committed to providing our customers with the highest quality in products and service, therefore, if for any reason you are not completely satisfied with your purchase, please do return the item within 14 days, in the same condition as it was upon dispatch and we will be delighted, upon receipt to provide you with a full refund, without quibble. We are not able to accept returns outside of the 14 day time limit.
If you do wish to return an item please do ensure that all items are adequately packed and protected to prevent damage in transit. We cannot accept liability for packages damaged or lost during transit. It is the customer's responsibility to adequately pack and protect the goods and to ensure that the parcel is sufficiently insured.
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