|  | | | focusgamingshop | | | Maintained by: | | Established since 2006, we offer quality items, friendly customer service & fast shipping. Retro consoles, accessories and games for Sega, Nintendo, Atari, PS2, Xbox, Playstation, PC, Dreamcast, Megadrive, SNES, N64, Famicom, NES, Commodore, 3DO, CDi, Gameboy, GBA, Gamegear, Lynx & more. | |
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| Frequently Asked Questions |
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 | | We accept payment by Paypal (preferred), Uncrossed UK Postal Order and UK Cheque (item sent on cleared funds). Cash and Bank Transfers are not accepted. All items are normally despatched within 24 to 48 hours and are well packaged. We obtain a certificate of posting for everything we send. Please see our feedback for comments on our service and fast shipping. We will always try and keep postage and packaging costs as low as possible and we do discounts on multiple items. PLEASE NOTE: VISITS AND COLLECTIONS ARE NOT POSSIBLE, WE ONLY DO POSTAGE OR COURIER. |
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| If you find the item listed is faulty or not as described within 14 days of receiving it, then please email us first. If we cannot fix the problem, then we will refund you or supply you with alternative product of the same value (if you prefer). If a game listing states "PAL" UK or "NTSC" USA or JAPAN, please check before buying that you have a compatible system. We are a genuine seller and please take a look at our feedback for our friendly service and fast shipping. |
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| | | Frequently Asked Questions | | | Q:What is your return policy? | | | A:If you find the item listed is faulty or not as described within 14 days of receiving it, then please email us first. If we cannot fix the problem, then we will refund you or supply you with alternative product of the same value (if you prefer). | | Q:Do you combine shipping? | | | A:Yes, we will reduce the postage costs on 2 or more items. For a quote on postage either email us the item numbers or click on the 'buy it nows' and we will email you an invoice with the correct shipping costs on. | | Q:When can I expect my order to arrive? | | | A:We usually ship the next working day after payment has been received. All items in the UK are sent first class and we obtain a certificate of posting as well. Some items depending on value will be sent by courier, recorded or special delivery. Most European, USA and worldwide orders take between 3 to 14 days to arrive. | | Q:Do you ship internationally? | | | A:Yes, on most items. If the weight is over 2KG though then no, as it is too expensive. | | Q:What is the difference between PAL and NTSC? | | | A:If a listing states PAL then the game will work on UK, European and Australian systems. It the game is NTSC then it work on USA, Canadian, Japanese and Mexican systems. Please check before you buy which format you need as returns are not available due to an incorrect purchase. | | Q:Are collections possible? | | | A:No. Sorry but it's postage and courier only. | | Q:Do you accept Bank Transfers or cash as payment? | | | A:Sadly no. But we do accept Paypal, NOCHEX, Uncrossed postal orders and cheques (payment needs to clear before shipping). | | Q:Will you end an auction early? | | | A:No. We have a strict policy of letting auctions finish. Its only fair on the people who are bidding on it and watching it. |
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